Organisers’ charter
This Charter defines the commitments, obligations and responsibilities applicable to any person or structure offering an experience through the platform.
By publishing an experience on the website, the organiser acknowledges having read this Charter and undertakes to comply with it without reservation.
Article 1 – Status of the organiser
The organiser shall act as an independent provider, on a professional or occasional basis, depending on its status.
There is no link of subordination, employment, mandate, representation or association between the organiser and the platform.
The organiser acts in their own name and on their own behalf.
Article 2 – Liability of the organiser
The organiser is solely responsible for the design, organisation, content and conduct of the proposed experience.
They assume full responsibility for the consequences that may result from the service, in particular in the event of:
- bodily injury
- property damage
- non-material damage
- accidents or incidents
- failure to comply with safety rules
The platform cannot be held liable for the services provided by the organisers.
Article 3 – Safety and supervision
The organiser is committed to ensuring the safety of participants throughout the experience.
In particular, it is their responsibility to:
- assess the risks related to the activity offered
- adapt the experience to the participants
- provide clear and appropriate instructions
- refuse access to anyone who does not follow the safety rules
Article 4 – Hosting minors
Where the experience is open to minors, the organiser undertakes to indicate this clearly in the description of the experience.
It is their responsibility to ensure that the activity is suited to the age of the minors hosted.
The organiser remains responsible for the collective management of the activity, without replacing the legal responsibility of parents or accompanying persons.
Article 5 – Insurance and legal compliance
The organiser undertakes to hold all the necessary insurance covering their activity, in particular professional civil liability insurance.
It guarantees that it complies with all the legal, regulatory, administrative, tax and social obligations applicable to its business.
The Platform shall reserve the right to request at any time any evidence of such compliance.
Article 6 – Information and transparency
The organiser undertakes to provide accurate, complete and up-to-date information on the experiences offered.
They are solely responsible for:
- the descriptions of the experiences
- the prices displayed
- the conditions of participation
- the terms of cancellation, modification or postponement
Article 7 – Cancellation and modification of experiences
The organiser is free to define the conditions for cancellation, modification or postponement.
It undertakes to comply with the conditions communicated to users at the time of booking.
Article 8 – Force majeure
In the event of force majeure, the organiser undertakes to inform the participants as soon as possible.
The arrangements for postponement or cancellation shall be the responsibility of the organiser, in accordance with its own conditions.
Article 9 – Intellectual property
The organiser guarantees that they hold the necessary rights to the content they publish on the platform.
It authorises the platform to use such content for the purposes of communication, promotion and enhancement of the service, without financial compensation.
Article 10 – Suspension or exclusion
The Platform reserves the right to suspend or remove the access of an organiser in the event of non-compliance with this Charter.
This suspension may take place without prior notice in the event of a serious breach or risk to participants.
Article 11 – Acceptance of the Charter
Publishing an experience on the platform constitutes full and complete acceptance of this Organisers’ Charter.