General terms and conditions of sale
The purpose of these General Terms and Conditions of Sale (GTC) is to define the terms of use of the site and the conditions under which users may book experiences offered by third party organisers.
The site acts exclusively as an intermediation platform linking users and independent organisers. In no way does it intervene in the organisation, design or delivery of services.
Any use of the site, consultation of offers, reservation or payment implies full acceptance of these General Conditions of Sale.
Article 1 – Role and status of the platform
The purpose of the platform is to list, present and facilitate the booking of experiences offered by independent organisers.
The platform acts as a technical and commercial intermediary and cannot be assimilated to an organiser, supplier, producer or employer.
The contract for the delivery of the experience is concluded exclusively between the user and the organiser concerned.
Article 2 – Not a travel agency
The platform does not constitute a travel agency, a tour operator or a stay organiser within the meaning of Articles L.211-1 et seq. of the Tourism Code.
The experiences offered on the website do not constitute package travel or linked travel arrangements within the meaning of the applicable regulations.
Each experience is offered, organised and delivered under the sole responsibility of the organiser, with whom the user contracts directly.
Article 3 – Nature of the experiences offered
The experiences offered on the website may include, without this list being exhaustive:
- visits to farms or agricultural sites
- host-table meals (tables d’hôtes) and meals in local homes
- culinary, craft, educational or cultural workshops
- one-off events, entertainment or activities
Information relating to the experiences is provided by the organisers under their sole responsibility.
Article 4 – Booking
Reservations for an experience can be made via the site according to the availability indicated by the organiser.
Any booking constitutes a firm commitment between the user and the organiser, subject to the applicable cancellation conditions.
Article 5 – Prices and payment
Experience prices are freely set by the organisers.
Payment can be made via the platform, which can act as a payment intermediary on behalf of the organiser, or directly to the organiser, as specified.
Article 6 – Cancellation, modification and no-show
The conditions for cancellation, modification or refund shall be defined by each organiser and specified in the experience sheet.
If the user does not show up to the reserved experience, no refund may be claimed unless otherwise provided by the organiser.
Article 7 – Liability of the platform
The platform cannot be held responsible for the conduct, quality, compliance or safety of the experiences offered.
It cannot be held liable for any bodily injury, property damage or non-material damage occurring during participation in an experience.
Article 8 – Liability of the organisers
Each organiser is solely responsible for delivering the experience they offer.
In particular, it is their responsibility to comply with safety and hygiene rules and to hold the necessary insurance covering their activity and the participants.
Article 9 – Liability of users and minors
The user undertakes to follow the instructions given by the organiser.
When participating in an experience accompanied by minors, the user assumes full responsibility for them and ensures that the activity is suitable for their age.
Article 10 – Force majeure
Neither Party shall be held liable in the event of non-performance or delay resulting from an event of force majeure.
- exceptional weather conditions
- natural disasters
- administrative restrictions
- unforeseeable unavailability of the organiser
- any external, unforeseeable and irresistible event
Article 11 – Intellectual property
All content on the website is protected by intellectual property law.
Any unauthorised reproduction or use is strictly prohibited.
Article 12 – Personal data
The personal data collected are processed in accordance with the General Data Protection Regulation (GDPR).
The details of the processing are detailed in the Privacy Policy available on the website.
Article 13 – Cookies
The website uses cookies necessary for its operation and to improve the user experience.
Article 14 – Suspension or removal of access
The Platform reserves the right to suspend or remove access to the Site from any user who does not comply with these GTC.
Article 15 – Changes to the terms and conditions
These General Terms and Conditions of Sale may be amended at any time.
Continued use of the website constitutes acceptance of the new terms.
Article 16 – Applicable law and disputes
These General Terms and Conditions of Sale are governed by French law.
Any dispute relating to the delivery of an experience is the sole responsibility of the organiser.